Frequently Asked Questions
Everything you need to know about our handcrafted luxury pieces.
Are your diamonds ethically sourced?
Yes, at Armans Fine Jewellery, we only source conflict-free diamonds through the Kimberley Process to ensure the highest ethical standards.
Do you offer custom engagement ring designs?
Absolutely. Our master jewellers specialize in bespoke creations. You can book a consultation to design a unique piece tailored to your vision.
What is your shipping policy for high-value items?
All orders are shipped via secure, fully insured express couriers. A signature is required upon delivery to ensure your jewellery arrives safely.
Can I have my ring resized after purchase?
We offer one complimentary resizing for most engagement rings and wedding bands within 60 days of purchase, depending on the ring's design and material.
What kind of warranty do you provide?
Every Armans piece comes with a lifetime manufacturing warranty. This covers any defects in craftsmanship, though it does not cover general wear and tear or accidental damage.
Do you provide valuations for insurance purposes?
Yes, all our diamond engagement rings and significant fine jewellery pieces come with a complimentary retail replacement valuation for your insurance provider.